Terms of service

Please read these terms carefully before using our website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. General

These terms of service govern your use of our website and the purchase of products from our store. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after any changes constitutes your acceptance of the updated terms. These terms apply to all visitors, customers, and users of the website.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Products and Availability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. All product descriptions, images, and specifications are provided in good faith and are as accurate as possible. However, we do not warrant that product descriptions or other content on the website are error-free, complete, or current. Colors and finishes may vary slightly from what appears on screen due to monitor settings and photography lighting.

4. Pricing

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly if this occurs.

5. Orders and Payment

By placing an order, you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or decline any order at our discretion. An order is considered confirmed only after you receive an order confirmation from us via email or SMS.

We accept the following payment methods:

  • Credit and debit cards
  • UPI
  • Net banking
  • Cash on delivery (available on eligible orders)
  • Wallets and buy now pay later options where available

We are not responsible for any additional charges imposed by your bank or payment provider.

6. Shipping and Delivery

We aim to dispatch all orders within 2 to 5 business days of confirmation. Delivery timelines vary depending on your location and are estimates only. We are not responsible for delays caused by courier partners, weather conditions, or circumstances beyond our control. Risk of loss or damage passes to you upon delivery of the order to the shipping address provided.

For more information on shipping timelines and charges, please refer to our Shipping Policy.

7. Returns and Exchanges

Our return and exchange policy is outlined separately and forms part of these terms. Please refer to our Return and Exchange Policy for full details on eligibility, process, and timelines.

8. Cancellations

You may request a cancellation within 24 hours of placing your order, provided the order has not yet been dispatched. To request a cancellation, please click here. Once an order has been dispatched, it cannot be cancelled and must go through the return process instead.

9. Intellectual Property

All content on this website including text, images, graphics, logos, and product descriptions is the property of our brand and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.

10. User Conduct

By using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Post or transmit any false, misleading, or harmful content
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Use the website to infringe on the intellectual property rights of others
  • Engage in any conduct that disrupts or interferes with the normal functioning of the website

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim arising out of or relating to these terms or your purchase shall not exceed the amount paid by you for the specific product in question.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Use of the website is at your own risk.

12. Third Party Links

Our website may contain links to third party websites for your convenience. We do not endorse or take responsibility for the content, privacy practices, or terms of any third party websites. Accessing those links is entirely at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.

15. Grievance Redressal

In accordance with the Information Technology Act 2000 and rules made thereunder, if you have any grievances regarding our website or services, please click here to reach our grievance officer. We will acknowledge your complaint within 48 hours and resolve it within 30 days of receipt.

16. Contact

If you have any questions about these terms, your order, or anything else, please click here and our team will be happy to assist you.